Elite Standards
Our Commitment to Quality and Authenticity
The 48-Hour Window
To maintain the exclusivity and hygiene of our apparel and accessories, all return requests must be initiated within 48 hours of delivery. Beyond this period, the curation is considered final.
Unboxing Verification
Our Unboxing Verification ensures your luxury piece reaches you in pristine condition. A continuous video recording from the moment of seal-break is required to process any claims regarding transit damage.
Wallet-First Refunds
Approved refunds are seamlessly added to your Nest Wallet as store credits. These credits allow you to upgrade your wardrobe at your convenience and are valid indefinitely.
Rewards & Referrals
"Referral rewards associated with an order are finalized only after the 48-hour Elite Standard window has concluded. In the event of a return, associated referral credits are voided."
This ensures that our community rewards are distributed fairly and only for successfully curated additions to your wardrobe.
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